Our Clients Come First
Grooming Centre provides a broad range of services to help its members to respond to their financial, advisory and information needs. To sustain these high quality services, the Centre has designed a system to support our members at every phase of their business growth and income generating activities.
Based On International Best Practices
ASA Bangladesh is the fastest growing microfinance institution in the world and was adjudged the most Sustainable Microfinance Institution in 2008 by the prestigious Financial Times and International Finance Corporation (IFC), and awarded the winner of Banking at the Bottom of the Pyramid for the same year. The ASA methodology was introduced to Nigeria in 2000 through a pioneer technical assistance programme between the Federal Government of Nigeria and the United Nations Development Programme (UNDP) and is presently operational in some eight institutions.
The founders of Grooming Centre who played a major role in the pioneer initiative have further modified the methodology by incorporating positive cultural traits, thereby improving the level of efficiency and effectiveness of the methodology in Nigeria as underlined by the excellent performance of the Centre.
Grooming Centre, as a membership organization, emphasizes membership and group quality as an essential ingredient to achieving sustainable growth. Groups are formed on self selection basis and guided by basic social and economic indicators, such as household income, nutritional status, type of residence and commitment to change through viable micro-enterprise activities. Whereas the group structure facilitates group dynamics, provides easy access to members, and healthy competition amongst members, the optimal utilization of the loan facility and repayment remain the primary responsibility of the individual client. These responsibilities are emphasized during the pre-loan training, which exposes clients to the Centre’s vision and mission, products, eligibility criteria, procedures for accessing loan facility, loan size, repayment procedure, and tips on effective utilization and management of loans.
Groups are consolidated into branch networks distributed across defined Areas and Divisions.
I am happy not only because I am financially empowered, but that many women’s lives are being positively touched by Grooming Centre through our union. My business is on track and I have been able to fulfill my lifelong wish.
The good thing about Grooming’s loans is that the repayment is well spread, making it easy to pay back. Also, the encouragement to save enables me to have personal savings for various needs.
Grooming Centre loans are very good compared to other microloans that I have tried before because of the simplicity in repaying them. Since I joined, I have had no cause to regret my action.
My business has taken a new dimension as I now buy my goods directly from wholesalers. The era of my children wearing tattered uniforms to school has passed. Grooming Centre has put a new song in my mouth.